Car Rental Executive
Overview
Job Description
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Assist customers in choosing the most suitable rental vehicle based on their needs and preferences.
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Provide clear information about car availability, rental prices, and duration options.
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Manage vehicle and reservation details accurately in the system.
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Prepare, review, and clearly explain rental agreements, insurance coverage, and rental terms to customers.
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Coordinate with the fleet and operations team to ensure vehicles are ready before handover.
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Handle customer questions, issues, or complaints politely and professionally, offering suitable solutions.
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Complete rental contracts and process payments accurately and on time.
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Ensure a smooth and positive customer experience throughout the rental process.
Job Requirements
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Excellent command of the English language (spoken and written).
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Strong customer service and communication skills.
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Good sales ability with a customer-focused approach.
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Ability to manage customer complaints calmly and professionally.
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Strong organizational and time management skills.
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High level of accuracy and attention to detail.
About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple
industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who
want to grow professionally while contributing to impactful projects in a fast-paced environment.